Resident Website Information – Crystal Palace Park 2024
Welcome to the Community Page for the Festival Republic events in Crystal Palace Park 2024. We look forward to hearing from you and keeping you up to date with our plans for this year’s events.
Key dates:
DATE
EVENT
GATES OPEN
MUSIC ENDS
Thursday 4th July
Local Schools Concert
11:00 (TBC)
22:30 (TBC)
Friday 5 July
The National, Unknown Mortal Orchestra, Kevin Morby, This Is The Kit
14:00
22:00
Saturday 6 July
Skepta X Festival Republic presents: Big Smoke Festival 2024.
12:00
22:00
Sunday 7 July
20 years of Bloc Party – Support from The Hives, Friendly Fires, The Mysterines, Connie Constance
13:00
22:00
Plans
We appreciate that our events may impact on residents and the community and are working closely with key stakeholders to develop plans to ensure minimal disruption.
Please see below our initial plans and information in relation to traffic and transport, noise management and heritage.
PARK ACCESS
We will begin the set-up for these events on the Italian Terraces in the park on Monday 24th June 2024 and will finish the breakdown on approximately Friday 12th July 2024.
All areas outside the event perimeter fencing will be accessible as normal during the build and break of the show. During our time in the park, all park gates will be open as usual, with the exception of Canada Gate, Cintra Gate and South Terrace Gates.
During our event days, access to Ledrington Road will be restricted. A detailed map will be provided, and displayed around the park, showing all available walking routes around the park in the coming months.
Access to the Crystal Palace Dinosaurs, Brown & Green Café and The National Sports Centre will be as usual.
PARK ACCESS
TRAFFIC & TRANSPORT
Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area and have worked on our events in the park in previous years. Information regarding Traffic Management and any necessary parking restrictions / road closures will be uploaded here when available.
Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.
Festivalgoers will be directed to the following main transport hubs;
Crystal Palace Station
Penge West Station
Anerley Station
Crystal Palace Parade Bus Terminal
Further information regarding traffic, public transport and road closures can be found below.
There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.
2022 TRAFFIC DATA
Transport for London’s “Traffic Information Management Systems” reported no delays during the daytime on any of the event days in 2022.
Minor delays were reported during the evenings of the 1st and 2nd July 2022 between 21:30 and 22:20. There were no reports of traffic delays on the evening of the 3rd July 2022.
SOUND MANAGEMENT
A Noise Management Plan will be produced and constantly reviewed as part of the planning process. There will be agreed volume levels, monitored on-site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will cease no later than 22:30.
There will be one main stage which is in the same location as in 2023, on the far end of the main Terrace.
A second stage will be active for the event on 6th July only.
The continuous monitoring locations in 2023 were:
MP1: Anerley Hill
MP2: Farquhar Road
MP4: Crystal Palace Parade
Measurements will also be regularly carried out at other sensitive locations, like Bowley Close.
SOUND MANAGEMENT
On the day before and on each event day, sound checks will take place. Times of sound checks will be agreed with Bromley Council in advance. Sound checks will not take place on any other days.
More information on Sound Management Plans for the 2024 events will be posted on this webpage in the coming months.
During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be in operation from 8:00am-8:00pm in the build and break phases, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expert noise engineers to respond quickly.
It is also anticipated that there may be pyrotechnic displays, however, details of these will be posted on this website once confirmed.
LITTER AND CLEANING
We are determined to be good neighbours and we always aim to leave parks and local communities in the same condition as we found them. We are making arrangements for cleaning in the local area for 2024.
If you have any problems with litter during the course of the events, please contact us on the community hotline or by
email and someone from our event team will ensure it is addressed.
There will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park.
Toilets will be provided on the main egress routes around the area, as agreed with Bromley council and the Crystal Palace Park Trust.
SECURITY
We are committed to providing safe shows and we are working closely with teams of highly experienced security and stewarding companies, in collaboration with the Metropolitan Police, to review and plan an effective security plan.
Security will be deployed both on-site and offsite in the surrounding areas. There will be a roaming presence as well as response teams available to respond to calls made to our residents hotline.
HERITAGE
We appreciate that it’s not just the event itself that impacts the park and the local community. Working with the Crystal Palace Park Trust, we will make our best efforts to protect the nature, wildlife, and the park’s heritage assets. We have appointed Heritage and Ecology consultants to assist us in developing plans to safeguard these park features.
There is no public parking at this event and Festival Republic is clearly advising customers not to drive, and to use public transport to travel to the event.
We are working with Local Authorities to implement resident access-only road closures and parking restrictions on roads in close proximity to the park. Public notices will be posted around 2 weeks prior to the first event day. The road closures will be staffed by traffic marshals and will remain accessible to residents and delivery drivers.
We will provide signage for the local area and are liaising with the Highways teams of the surrounding Boroughs to provide additional and clear signage approximately two weeks before the events on residential roads to advise of the access only road closures.
ROAD CLOSURE ACCESS
All road closure points will be staffed during the day to facilitate access for vehicles associated with residents.
We ask residents to keep proof of ID (driving licence or utility bill, for example) with an address in their vehicles to gain access to road closures. Enhanced briefings for stewards will be in place to ensure this process occurs. Delivery vehicles will need to show either a delivery note or proof of occupation to enter resident access-only roads. For all taxi pickups, medical home visits and personal visitors, a common-sense approach will be in place.
Residents will be able to report any access issues or to report unsafe or illegal parking to the stewarding team deployed on the road or the residents’ hotline and dedicated email address.
There will be parking suspensions on Anerley Hill and Anerley Road, between the junction with Hadlow Place to the junction with Crystal Palace Parade. There will also be a bus stop suspension on Anerley Hill, near to the junction with Ledrington Road. Anerley Hill will remain open to traffic in both directions.
ANERLEY PARK
Anerley Park will be closed, from the junction with the High Street to the junction with Penge West station between 20:30hrs-23:30hrs on each event day. During these times, access for residents will be maintained via the junction with Anerley Road and Anerley Park Road.
THICKET ROAD
This year, there will be no parking restrictions near the railway bridge as there have been in previous years, and the existing one-way restriction will remain in place. The only parking restrictions will be immediately outside the park gate (Penge Gate).
BELVEDERE ROAD
An eastbound one-way system will be implemented on Belvedere Road to promote traffic flow.
JASPER ROAD
A one-way system will be implemented on Jasper Road to promote traffic flow.
TRANSPORT
We anticipate that there will be minimal impact on public transport throughout the day due to phased arrivals although the stations may be busier than normal. The train stations nearest the event will be much busier on Friday 5th, Saturday 6th , and Sunday 7th July from approx. 20:30 – 00:00. We would advise people allow more time when travelling at these times. All necessary provisions will be made to facilitate access for locals.
TAXI / UBER / BOLT
A designated private taxi / Uber pick up point has been identified and planned for 2024 and will be in Crystal Palace Park Car Park near Penge Gate. We are working with all taxis, Uber and Bolt to minimise the impact of collections on local residents.
WAYS TO BE INVOLVED
We are hosting our resident meetings in April, May and June.
IN PERSON – Crystal Palace Concert Platform, Crystal Palace Park, SE19 2BA. Access at the rear of the platform.
Wednesday 8th May: 12:00-14:00 and 17:00-19:00
Wednesday 22th May: 18:00-20:00
Friday 14th June: 11:00-13:00
ONLINE MEETINGS – If you would like to join these meetings, please email [email protected] for the meeting link.
April 30th, 18.30 – 19:30 – via Zoom.
May 17th, 18:30 – 19:30 – via Zoom.
June 13th, 18:30 – 19:30 (the second half of this session will be dedicated to local businesses) – via Zoom
GET IN TOUCH
Thank you for visiting our Residents and Community page. We appreciate you taking the time to visiting and would be grateful for you feedback.
We have set up a dedicated email address you can contact us on [email protected]. The number to call will be shared nearer the event once available. The phone line will be operational between 8am until the end of the event on event days (later if required).
Please visit our FAQ section where we hope we can answer any further questions.
If you have any comments in the first instance, please contact us here [email protected].
Yes, all areas outside the event perimeter fencing will be accessible as normal. Park facilities such as the Dinosaurs, skate park, Angling Club, children’s play area, the Museum, the Subway, the Concert Bowl, Brown and Green Café, and the lower lake will all remain open as normal.
PARK ACCESS
+ WHEN WILL YOU BEGIN SETTING UP AND WHEN WILL YOU BE CLEAR FROM THE PARK?
We have arranged our build and breakdown periods to cause minimum disruption to the regular users of the park. We will protect trees from damage throughout our use of the park and put down ground protection for heavy traffic flow areas. Build will begin on Tuesday 18th June 2024, and we will be clear of the site by Friday 12th July 2024, approximately.
+ HOW LOUD WILL THE MUSIC BE AND WHEN WILL THE LAST ARTIST FINISH ON STAGE?
A Noise Management Plan will be produced as part of the planning process. The volume levels have been agreed with Bromley Council and will be monitored on site by the industry’s leading acoustic consultants in conjunction with the London Borough of Bromley and with consultation from Lambeth, Southwark, Croydon and Lewisham. Amplified music will start no earlier than 10:00 and cease no later than 22:30. On the day before and on the event days, sound checks will occur. Times of sound checks will be agreed with Bromley Council in During the show or at any point in the build-up, you can report noise complaints to the Community Hotline or email address. This line will be operation from 8:00am-8:00pm in the build/break, and 8:00am-11:30pm approximately (or later if necessary) on show days. We would urge everyone to report their complaint to this number in the first instance as all calls are logged and recorded and it allows our expect noise engineers to respond quickly. It is also anticipated that there will be pyrotechnic displays.
+ WILL THIS EVENT BE LICENSED FOR ALCOHOL?
Yes, the events are licensed to sell alcohol. All food and drink must be purchased on site from our concessions and bars and alcohol is NOT permitted to be brought into the event area from outside.
+ WILL CUSTOMERS BE CAMPING AT THE PARK?
No. The concerts are a series of one-day events with no camping for the ticket holders. Security will sweep the park each evening. + HOW WILL THEY LEAVE THE EVENT AND WILL THERE BE ANY ROAD CLOSURES? Residents are a key part of our egress plan, which will be designed to have as little impact as possible on those who live locally. All egress signage and messaging will encourage festival goers to leave quietly and to show respect to the local residents.
Event attendees will be directed to four main transport hubs;
Crystal Palace Station
Penge West Station
Anerley Station
Crystal Palace Parade Bus Termina
Further information regarding traffic, public transport and road closures will be uploaded on the “Road Closures” section on this webpage.
There is no public parking at this event and Festival Republic will work with Bromley Council as well as Lambeth, Southwark, Croydon and Lewisham to agree parking controls to safeguard residents.
+ WHAT ARE THE TRAFFIC PLANS AND ROAD CLOSURES?
Festival Republic have appointed a reputable Traffic Management company who are very familiar with the local area.
More details to be provided on the webpage.
+ WILL THE EVENT AFFECT PUBLIC TRANSPORT?
There will be minimal impact on public transport throughout the day, however, Crystal Palace Station and Penge West will be busier on event days from approx. 21:30 – 00:00. We would advise people to allow more time when travelling at these times. All necessary provisions will be made to facilitate access for locals.
+ WILL THERE BE SECURITY AT THE EVENT?
Yes, there will be security deployed at the event 24/7 throughout. We are working closely with our partners, including the Metropolitan Police, to constantly review the security arrangements and we encourage the public to report any suspicious activity to the Anti-Terrorism Hotline on 0800 789 321 or 999 in an emergency.
We will place security both inside and outside the event. There will be security directly outside the event and in the surrounding areas.
We are working with the local authorities and residents regarding off-site security locations. There will also be response teams available to respond to any calls made to the community hotline.
+ WILL ANY LITTER DROPPED AROUND THE PERIMETER OF THE PARK BE CLEARED AWAY?
Yes, there will be designated waste management teams appointed to service any routes our customers take to and from the main transport hubs and around the perimeter of the park. We are determined to be good neighbours and we always leave parks and local communities in the same condition as we found them. If you have any problems with litter during the events, please email us or call the community hotline number and someone will ensure it is addressed.
+ WHERE CAN I GET MORE INFORMATION?
If you have any questions or concerns leading up to or during the event, please do not hesitate to contact us. The phone number will be circulated in due course.
We will aim to respond to all emails on event days but please do call in the first instance as our response will be much quicker. All calls will be recorded and logged and allocated a reference number so they can be tracked. This reference number will be given to all callers.
